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195 live jobs · updated 55 minutes ago

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Avionics/Electrical Technician 2
NEW
St. Louis, United States
Gulfstream AerospaceFull time
Avionics/Electrical Technician 2 in GAC St. Louis Unique Skills: At Gulfstream, our people are at the heart of everything we do. We believe in inspiring an…
Apply by 17 Oct 2026Posted 11 hours agoAvionics
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Analista de Inteligência de Mercado Júnior (Coordenadoria de Rentabilidade) - Acessível p/ pessoas com deficiência
NEW
São Paulo, Brazil
GOLFull time
Job description Estamos em busca de profissionais interessados em atuar em nossa Coordenadoria de Rentabilidade como Analista Júnior de Inteligência de Mer…
Apply by 3 Nov 2026Posted 13 hours agoCorporate & Administration
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Counsel - Antitrust and Global Competition
NEW
Chicago, Illinois, United States
United AirlinesFull time
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team…
Closes in 4 daysPosted 13 hours agoCorporate & Administration
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Senior Developer - Information Technology
NEW
Houston, Texas, United States
United AirlinesFull time
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team…
Apply by 8 Nov 2026Posted 14 hours agoIT & Digital
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Maintenance Control
NEW
St. George, Utah, United States
SkyWest AirlinesFull time
About SkyWest Looking for the next step in your Aircraft Maintenance career? As a SkyWest Maintenance Controller in SGU, you will be a part of a fast-paced…
Apply by 24 Oct 2026Posted 15 hours agoAircraft Maintenance & MRO
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Crew Hotel & Travel Coordinator
NEW
St. George, Utah, United States
SkyWest AirlinesFull time
About SkyWest Do you love travel? As a Crew Hotel & Travel Coordinator, you will work with our SkyWest Crews to coordinate and secure hotel and travel acco…
Closes in 7 daysPosted 16 hours agoCorporate & Administration
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Labour and Employee Relations Manager
NEW
St Laurent, Canada
SwissportFull time
Job Details Job Title: Labour and Employee Relations Manager (Corporate role) Location: Montreal Head Office Reporting to: Vice-President, Human Resources,…
Apply by 26 Oct 2026Posted 16 hours agoHR & People
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Airport Agent - OTH
NEW
North Bend, Oregon, United States
SkyWest AirlinesPart time
About SkyWest SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. SkyWest of…
Apply by 9 Oct 2026Posted 16 hours agoAirport Operations
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Coordinator de QHSE
NEW
Alajuela, Costa Rica
SwissportFull time
Spanish job title: Coordinator de QHSE ¿Estás preparado para emprender el vuelo en un sector de la aviación dinámico y de ritmo vertiginoso? Como líder mun…
Apply by 24 Oct 2026Posted 17 hours agoSafety & Compliance
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Ramp Services Agent ($21/h) YVR
NEW
Richmond, Canada
SwissportPart time
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Ca…
Apply by 26 Oct 2026Posted 17 hours agoGround Operations
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Agente de Rampa Operador
NEW
Santiago, Chile
SwissportFull time
¿Estás preparado para emprender el vuelo en un sector de la aviación dinámico y de ritmo vertiginoso? Como líder mundial en servicios de aviación, Swisspor…
Apply by 9 Oct 2026Posted 19 hours agoGround Operations
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Analyst - Supply Chain Analytics
NEW
Gurugram, Haryana, India
United AirlinesFull time
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team…
Apply by 24 Oct 2026Posted 20 hours agoSupply Chain & Materials
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Parts Clerk - SHV
NEW
Shreveport, Louisiana, United States
SkyWest AirlinesFull time
About SkyWest SkyWest Airlines, the largest independently owned regional airline, is currently seeking individuals who take pride in seeing a job done well…
Apply by 9 Oct 2026Posted 21 hours agoSupply Chain & Materials
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Manager Crew Engagement
NEW
Abu Dhabi, United Arab Emirates
Etihad AirwaysFull time
Manager Crew Engagement Full-time Division: Operations & Guest Experience Inspire. Empower. Elevate. Are you passionate about developing people, driving en…
Closes in 1 dayPosted 23 hours agoCorporate & Administration
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Assembly Training Specialist
NEW
East Cowes, United Kingdom
GKN Aerospace
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expe…
Apply by 25 Oct 2026Posted 3 hours agoTraining & Instruction
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Dimensional Inspection Supervisor
NEW
Cromwell, CT, United States
GKN Aerospace
GKN Aerospace is ‘s werelds meest toonaangevende leverancier binnen de vliegtuigindustrie. Met 32 productielocaties in 12 landen bedienen we meer dan 90% v…
Apply by 25 Oct 2026Posted 3 hours agoQuality & Inspection
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Fabricator - Non-Certified
NEW
Sumner, WA, United States
GKN Aerospace
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expe…
Apply by 25 Oct 2026Posted 3 hours agoProduction & Assembly
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Fabricator - Non-Certified
NEW
Sumner, WA, United States
GKN Aerospace
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expe…
Apply by 25 Oct 2026Posted 3 hours agoProduction & Assembly
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Principal Research Engineer - Data Analytics
NEW
Papendrecht, Netherlands
GKN Aerospace
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expe…
Apply by 25 Oct 2026Posted 3 hours agoEngineering
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Mechanic
NEW
Phoenix, AZ, United States
GKN Aerospace
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expe…
Apply by 25 Oct 2026Posted 3 hours agoProduction & Assembly
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GBS Service Request & Problem Management Process Owner (ServiceNow)

Rolls-Royce · Krakow, Poland

Apply on Rolls-Royce Full posting

Field: Corporate & Administration
Contract: Full time
Location: Krakow, Poland
Posted: 3 days ago

About the role

Job Description Service Request & Problem Management Process Owner (ServiceNow) Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Job summary As a GBS Service Request & Problem Management Process Owner you will be responsible for the end-to-end design, governance, and continuous improvement of GBS ticket management processes across all ServiceNow applications. This role ensures that service requests and problem records are managed efficiently, SLAs are set and met, and opportunities to enhance service quality, automation, and self-service are realized. You will lead initiatives to “shift left” by embedding self-service, GenAI chatbots, and knowledge management capabilities into the GBS operating model. What You will be doing Own and govern the GBS Service Request Management, Case Management and Problem Management processes across all ServiceNow modules and service towers. Define and maintain process standards, workflows, and policies, ensuring alignment with GBS and enterprise service management frameworks. Monitor SLA and service performance, identifying root causes of recurring issues, inefficiencies, or bottlenecks. Lead problem management practices, ensuring timely root cause analysis, corrective actions, and prevention of repeat incidents. Partner with service tower leads and regional delivery teams to ensure consistent ticket categorization, routing, and resolution quality. Collaborate with the ServiceNow platform and automation teams to optimize workflows and enhance the end-user experience. Drive “shift-left” initiatives leveraging self-service portal, GenAI chatbots, and improved knowledge content to reduce ticket volume and improve first-contact resolution. Conduct trend and data analysis to identify…

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