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Instructor, Ground Operations Training
NEW
Fort Worth, TX, United States
American Airlines
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the wo…
Apply by 3 Dec 2026Posted 15 hours agoGround Operations
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IAH Passenger Service Agent
NEW
Houston, Texas, United States
SwissportPart time
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Ca…
Posted 16 hours agoPassenger Services
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General Manager I - IAD
NEW
Dulles, VA, United States
Signature AviationFull time
The General Manager oversees all aspects of the private aviation terminal (PAT) focusing on operational excellence and creating exceptional guest experienc…
Posted 16 hours agoCorporate & Administration
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Airside Experience Specialist - INT - PT
NEW
Winston Salem, NC, United States
Signature AviationPart time
As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for e…
Posted 16 hours agoGround Operations
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Sr. Sourcing Specialist (Gas Turbine Power Sourcing)
NEW
Memphis, TN, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 16 hours agoSupply Chain & Materials
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Sr. Sourcing Specialist (Gas Turbine Power Sourcing)
NEW
Starbase, TX, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 16 hours agoSupply Chain & Materials
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Sr. Sourcing Specialist (Gas Turbine Power Sourcing)
NEW
Cape Canaveral, FL, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 16 hours agoSupply Chain & Materials
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Controller, Assistant
NEW
Winnipeg, MB, Canada
StandardAeroFull time
Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges…
Posted 16 hours agoFinance & Accounting
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Traveling Field Service Representatives
NEW
JENSEN BEACH, Florida, United States
STS Aviation GroupContractor
Traveling Field Service Representative (1-3 Month Contract) STS Technical Services is seeking highly skilled Traveling Field Service Representatives (FSRs)…
Apply by 3 Nov 2027Posted 16 hours ago
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Manager Flight Operations Control and Permits
NEW
Luxembourg
CargoluxFull time
Position Overview The Manager of Flight Operations Control and Permits is a key leadership role within the Integrated Airline Control Centre (IACC), respon…
Posted 16 hours agoFlight Operations & Dispatch
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Airside Experience Specialist
NEW
Tampa, FL, United States
Signature AviationPart time
As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for e…
Posted 16 hours agoGround Operations
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Metal Spinning Technician (COPV)
NEW
Hawthorne, CA, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 17 hours agoProduction & Assembly
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Specialist, Eng
NEW
Hillsboro, OH, United States
StandardAeroFull time
Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges…
Posted 17 hours agoCorporate & Administration
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Auxiliar de Manutenção
NEW
Vitoria, Brazil
SwissportFull time
Você está pronto para alçar voo em um setor de aviação dinâmico e de ritmo acelerado? Como líder global em serviços de aviação, a Swissport fornece serviço…
Apply by 20 Nov 2026Posted 17 hours ago
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HNL Ramp Agent - Part Time
NEW
Honolulu, Hawaii, United States
SwissportPart time
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Ca…
Posted 17 hours agoGround Operations
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Engineer
NEW
North Kansas City, MO, United States
StandardAeroFull time
Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges…
Posted 17 hours agoAircraft Maintenance & MRO
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Sourcing Manager, Behind-the-meter (BTM) Transmission (Starlink)
NEW
Austin, TX, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 17 hours agoSupply Chain & Materials
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Manager, Supply Chain - Datacenter Compute Infrastructure (Starlink)
NEW
Austin, TX, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 17 hours agoSupply Chain & Materials
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Manager, Supply Chain - Datacenter Compute Infrastructure (Starlink)
NEW
Palo Alto, CA, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 17 hours agoSupply Chain & Materials
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Lead Inventory Specialist (Starship) - Multiple Shifts
NEW
Cape Canaveral, FL, United States
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 17 hours agoSupply Chain & Materials
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Internship Customer Experience & Continuous Improvement

KLM · Schiphol Oost, Netherlands

Apply on KLM Full posting

Field: Customer Service
Location: Schiphol Oost, Netherlands
Posted: 1 day ago

About the role

Type of vacancy: Internship City: Schiphol Oost Hours per week: 32-40 Education: Hbo Apply before: 11/16/2026 Introduction Are you interested in customer experience, data analysis and organisational improvement? Would you like to discover how an international aviation organisation uses customer feedback to continuously improve its services? If so, we have an exciting internship opportunity for you. At Component Services within KLM Engineering & Maintenance, the customer is at the heart of everything we do. Every day, we support airlines around the world by ensuring the availability and maintenance of aircraft components. To further improve our services, we actively collect customer feedback through Net Promoter Score (NPS) surveys, customer conversations and operational reviews. During this internship, you’ll explore an important question: How can we make better use of customer feedback and Customer Experience insights to improve our services in a lasting way? You’ll investigate what our customers value, where there are opportunities to improve, and how we can turn these insights into practical actions across the organisation. You’ll look not only at data and feedback, but also at processes, collaboration and how a customer-focused approach is embedded within Component Services. What are you going to do? Customer Experience (CX) and customer feedback will be at the heart of your internship. You’ll analyse NPS results, customer feedback and other available customer insights to identify patterns, trends and opportunities for improvement. You’ll then help us turn these insights into actions that contribute to a better customer experience. You may work on topics such as: Analysing NPS results and customer feedback; Identifying trends, recurring themes and opportunities for improvement; Investigating which factors positively or negatively influence the customer experience; Translating customer insights into practical improvement initiatives; Supporting the development of a structured approach to following up on customer feedback; Strengthening the connection between customer experience, operations and commercial processes; Advising on how Customer Exper…

You apply on KLM’s own careers page. Aviyond never sits between you and the employer.