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Courier/Swing Drvr/DOT
Las Vegas, NV, United States
FedEx ExpressFull time
Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of ser…
Posted 2 days ago
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Customer Service Representative - Part Time
Liberia, Guanacaste, Costa Rica, Liberia
United AirlinesPart time
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team…
Closes in 1 dayPosted 2 days agoCustomer Service
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Courier
SECHELT, BC, Canada
FedEx ExpressPart time
This is an interview position. To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conform…
Posted 2 days ago
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Package Handler - Part Time (Warehouse like)
Jamestown, NY, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
LITTLE ROCK, AR, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Package Handler - Part Time (Warehouse like)
Rancho Cucamonga, CA, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Tracy, CA, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Meridian, MS, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Addison, TX, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Package Handler - Part Time (Warehouse like)
JOPLIN, MO, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Dothan, AL, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
FORT WORTH, TX, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Package Handler (Warehouse like)
Willmar, MN, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
IRVING, TX, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Alexandria, LA, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Package Handler - Part Time (Warehouse like)
Bowling Green, OH, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Package Handler - Part Time (Warehouse like)
Pittsburg, KS, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Package Handler - Part Time (Warehouse like)
Anderson, SC, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Safford, AZ, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Seasonal Package Handler - Part Time (Warehouse like)
Carteret, NJ, United States
FedEx Express
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sec…
Posted 2 days agoSupply Chain & Materials
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Lead Retail Customer Service Associate

FedEx Express · McKinney, TX, United States

Apply on FedEx Express Full posting

Field: Customer Service
Contract: Full time
Location: McKinney, TX, United States
Posted: 2 days ago

About the role

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. GENERAL DUTIES AND RESPONSIBILITIES (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Manages production flow to ensure all production orders are done right and on time Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management Sets up complex orders and performs multiple tasks at the same time Responsible for ensuring quality during and after production process Ensures communication among shifts Coordinates pick-up and delivery of customer orders May provide leadership to team members on an assigned shift Assists in the training of store team members Collates, sorts and organizes customer orders Operates the Point of Sale terminal (POS), handles financial transactions and makes change Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank depo…

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