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GSE Maintenance Workshop Team Member - Keflavík Airport
Keflavík, Iceland
IcelandairFull time
Icelandair is a lively workplace with operations in Iceland, Europe, and North America. We are one of Iceland's largest and most diverse companies and work…
Closes in 9 daysPosted 10 days agoGround Operations
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Civil Engineer, Land Development (Starbase Infrastructure - Louisiana)
Pecan Island, LA, Iceland
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 7 days agoEngineering
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Sr. Construction Project Manager (Starship Infrastructure - Louisiana)
Pecan Island, LA, Iceland
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 8 days agoProgramme & Project Management
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Sr. Counsel, Real Estate & Infrastructure
Pecan Island, LA, Iceland
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 9 days agoCorporate & Administration
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Government Affairs Manager
Pecan Island, LA, Iceland
SpaceXFull time
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today…
Posted 10 days agoCorporate & Administration
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General application Icelandair Cargo
Reykjavik, Iceland
IcelandairFull time
Do you want to work at Icelandair Cargo? We will keep you in mind when new opertunities come up. All applications are answered except for the general appli…
Posted 11 days agoCargo & Logistics
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Flugfreyjur og flugþjónar með reynslu og gild réttindi hjá Icelandair - sumar 2027
Hafnarfjörður, Iceland
IcelandairFull time
Við óskum eftir flugfreyjum og flugþjónum með gild réttindi og reynslu hjá Icelandair til starfa í millilandaflugi sumarið 2027. Um er að ræða tímabundin s…
Apply by 15 Oct 2026Posted 11 days ago
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Retail Assistant Manager
Canvey Island, GBR, Iceland
TUI AirlineFull time
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Assistant Manager in our Canvey Island stor…
Posted 1 month agoCorporate & Administration
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Component Cleaner í Component Shop (Hlutaverkstæði)
Keflavik, Iceland
IcelandairFull time
Icelandair er líflegur vinnustaður með starfstöðvar á Íslandi, Evrópu og Norður-Ameríku. Við erum einn stærsti og fjölbreyttasti vinnustaður landsins en st…
Posted 10 days ago
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General application
Icelandair, Iceland
IcelandairFull time
Do you want to work at Icelandair? We will keep you in mind when new opertunities come up. All applications are answered except for the general appliation.…
Posted 11 days ago
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Kef - General application
Keflavík, Iceland
IcelandairFull time
Do you want to work at Icelandair? We will keep you in mind when new opertunities come up. All applications are saved in the company's hiring system and it…
Posted 11 days ago
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Product/Application Support Analyst (Airline Revenue Management System)

Amadeus · Taguig, Metro Manila, Philippines

Apply on Amadeus Full posting

Field: Sales & Marketing
Contract: Full time
Location: Taguig, Metro Manila, Philippines
Posted: 4 days ago

About the role

Job Title Product/Application Support Analyst (Airline Revenue Management System) Purpose of the role As a Functional Support Analyst for Segment Revenue Management Flex (SRM Flex), you will act as a key interface between airline customers and internal product, science, and engineering teams. You will analyze, diagnose, and resolve functional incidents related to revenue management capabilities, ensuring optimal business adoption and customer satisfaction. The role combines deep functional and domain expertise, strong analytical skills, and customer-centric communication to support airlines in their day-to-day revenue management operations. In this role you’ll Provide first- and second-level functional support for Segment Revenue Management Flex, handling incidents from initial investigation through resolution within agreed SLAs. Analyze customer-reported issues related to revenue management logic, data inputs, calibration outcomes, and system behavior. Communicate clearly with airline users, explaining complex revenue management and pricing concepts in an accessible way adapted to different audiences. Reproduce issues using customer data and scenarios, perform root cause analysis, and collaborate with science, product, and development teams for resolution. Manage escalations and ensure timely follow-up with customers, maintaining trust and transparency throughout the incident lifecycle. Develop and maintain strong functional knowledge of SRM Flex, including forecasting, optimization, controls, and business rules. Support customers in adopting best practices in revenue management, including guidance on configuration and usage. Identify recurring issues and improvement opportunities, contributing to product feedback, documentation, and knowledge base enhancements. Participate in customer meetings, service reviews, and when required, pre-sales or transition activities related to functional support. Continuously build expertise in airline revenue management, data analysis, and industry trends. About the ideal candidate Education and background University degree in engineering, operations research, data science, business management, aviation, or a rela…

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