About the role
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Location: Remote (Based out of SLC, UT)
Job Schedule: 9/80- employees work 9 out of 14 days- totaling 80 hours worked- and have every other Friday off
Job Description
The Field Engineering Manager leads and supports a team of Field Service Representatives (FSRs) responsible for installation, maintenance, troubleshooting, repair, and technical support of systems at customer and operational sites. This role serves as the bridge between engineering, program management, logistics, and field operations to ensure FSRs are technically prepared, properly resourced, and aligned with customer requirements. The Field Engineering Manager drives field execution, resolves escalated technical issues, supports workforce development, and ensures safe, compliant, and high-quality service delivery.
Essential Functions
Lead, mentor, and manage a team of an estimated 50 FSRs supporting domestic and international customer sites.
Coordinate field engineering support for system installation, integration, test, trouble shooting, repair, and sustainment activities.
Partner with engineering, manufacturing, supply chain, quality, and program teams to resolve field issues and improve product performance.
Develop deployment plans, staffing models, and support schedules to meet customer and program requirements.
Monitor (24/7) all emails from FSRs/sites and coordinate with necessary in-house personnel.
Maintain accurate records of communication for reference rel…
