About the role
Sales Representative - Lubumbashi
Full-time
Division: Revenue & Commercial Division
Job Description
We’re looking for an ambitious and commercially driven Sales Representative to help grow Etihad Airways’ presence and performance in the Democratic Republic of the Congo.
This is a hands-on sales role where you’ll take ownership of a portfolio of customers, build strong relationships across the travel trade and corporate market, and identify new opportunities to grow revenue and market share.
You’ll combine relationship building with commercial insight – understanding your customers, analyzing the market and competitors, and turning opportunities into measurable sales results. For someone who enjoys winning business, developing accounts, and working toward ambitious targets, this is an opportunity to represent Etihad in an important market and contribute directly to our continued growth.
What you’ll be doing
Develop and execute sales plans across your assigned accounts to achieve revenue and commercial targets.
Manage and grow relationships with existing customers while proactively identifying and developing new business opportunities.
Build strong relationships with travel agencies, corporate customers, and other key commercial partners, establishing yourself as a trusted advisor.
Analyze customer potential, market trends, and competitor activity to identify where the strongest revenue opportunities exist.
Maintain a healthy pipeline of opportunities and take ownership of progressing them from initial engagement through to conversion.
Use available data, commercial insights, and sales tools to prioritize activity and improve account performance.
Negotiate and manage commercial agreements with customers, balancing customer requirements with Etihad’s commercial objectives.
Work closely with internal stakeholders and Etihad partners to develop customer solutions, support commercial initiatives, and unlock new opportunities.
Keep customers informed of relevant Etihad products, services, and promotions and identify opportunities to grow their business with us.
Maintain accurate and current customer and sales activity within Etihad’s CRM and use this in…
