About the role
Overview WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
ABOUT THE ROLE:
The Account Manager is accountable for driving the profitable growth by identifying, pursuing and closing business opportunities for Airlines, Airports, Ground Handlers and Governments. They are the ultimate owner of the customer relationship, by becoming the trusted advisor to the client.
WHAT YOU WILL DO:
•Drive all sales activities as per short- and long-term objectives; formulate strategic direction for the growth of the account
•Own and manage multiple accounts in multiple countries
•Develop and implement a documented business plan that is in line with short- and long-term goals
•Develop, maintain and execute ongoing Account Development Plans reviews to ensure full alignment, focus and quality on priorities, that all growth potential is identified and addressed; and that all resources are fully aligned and effectively collaborate in achieving their objectives Engage with relevant stakeholders to identify, develop and implement growth strategies
•Manage and build relationships with clients; become the trusted advisor/consultant for them; ensure customer loyalty and highest level of customer satisfaction
•Gain deep understanding of the customer's business needs and use this to identify opportunities and plan for the continued development of SITA's business
•Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer pr…
