About the role
Manage cargo billing operations, ensure accuracy, and support financial excellence in a dynamic, global environment. Be part of a passionate team, drive innovation, and help shape the future of air cargo logistics. Elevate your career with Lufthansa today!
Tasks
What you'll do:
Perform Air Waybill (AWB) quality assurance, including Export Quality Assurance (EQA) and Import Quality Assurance (IQA), as per market procedures
Handle invoicing disputes, billing adjustments and discrepancies for Cargo Accounts Settlement System (CASS) and non-CASS customers
Perform administrative activities including Credit Card Authorization (CCA) issuance, documentation filing and Country Specification updates
Provide Cargo Agents with AWB stock and monitor Random Queue, self-audit and quality reports
Support customer account reconciliation and resolve discrepancies
Handle Airmail processes and company reconciliation as required by market specifications
Communicate directly with customers in a second foreign language through verbal and written channels
Perform quality checks and mass uploads for corrections based on handling information
Support colleagues and perform other tasks assigned by the Supervisor; Junior Accountants work with guidance from experienced team members
Requirements
The ideal candidate should meet the following requirements:
Master’s or Bachelor’s degree, or completion of at least the third year of studies in any discipline
Minimum 1 year of professional accounting experience for the Accountant position
Corporate, administrative, or internship experience is an asset for the Junior Advisor position
Must willing to work in shifts
Good command of written and spoken English at B1/B2 level or above
Proficiency in a second language as required by the service
Excellent knowledge of Microsoft Windows applications
Diligent, independent, systematic, and well-organized approach to work
Analytical and conceptual mindset with strong numerical skills
Customer-oriented, team-focused, and collaborative approach
Flexible and adaptable, with the ability to work effectively in a changing environment
Please note you must currently be eligible to work and rema…
