About the role
Overview of the role:
Great creative work takes more than a great idea. It takes someone who can turn ambition into a plan, connect dozens of moving parts and create the conditions for talented people to do their best work.
As Program Manager, Creative Studio, you’ll sit at the operational centre of The Studio—WestJet Group’s in-house creative team working across WestJet, Sunwing, WestJet Vacations and SellOffVacations.
Reporting to the Group Creative Director and working alongside the Studio’s other project managers and creative leaders, you’ll lead a portfolio of integrated creative and marketing work from intake and briefing through development, production, approvals and delivery.
This is a delivery leadership role, not simply a scheduling role. You’ll understand how campaigns are built, care about the quality of the work and balance creative ambition with business needs, timelines and budgets. In a team that operates with the energy and standards of an agency, you’ll bring clarity when work is complex, momentum when it gets stuck and calm when the pace picks up.
A little about you
You genuinely love advertising, marketing and creative work. You care about what is being made, not only when it is due.
You understand how an integrated campaign comes together—from a strong brief and initial creative thinking through production, channel delivery and launch.
You are exceptionally organized. You know where the work stands, what decision is needed next, who needs to make it and what could put delivery at risk.
You are comfortable working deeply within project-management platforms, keeping the system as current and useful as the conversations happening around it.
You can move comfortably between a conversation about the creative idea and one about scope, timing, budget, production or approvals.
You are proactive and anticipate needs, dependencies and roadblocks before they become problems.
You bring structure without unnecessary bureaucracy. You know when process helps the work and when it is getting in the way.
You communicate clearly and confidently, whether you are working with a designer, writer, senior leader, marketing partner, external agency or production com…