About the role
Kia ora!
At Air New Zealand, we’re constantly evolving, embracing innovation and pushing boundaries to create extraordinary experiences for our customers and employees. As we continue to grow and transform, we're seeking individuals who are passionate about making a difference and playing a key role in our journey. This is why we are excited to offer the opportunity to join our Digital team and help design, ship and scale business-changing Generative AI solutions.
This is a hands-on role where you’ll balance coding and cutting-edge AI. You’ll help drive the engineering of reliable, secure, and high-performing AI services, while mentoring others and influencing Air New Zealand’s AI strategy. Your work will directly support innovations such as personalised digital experiences, smarter operations, and AI-assisted employee tools that make travel simpler, smarter and more sustainable.
The Role You’ll Play
As a Senior AI Engineer/AI Engineer, you will:
Design, build, and maintain Generative AI services and applications in Python, from proof-of-concept to production.
Design and implement robust AI solutions, integrating enterprise data, tools, and platforms securely to deliver reliable, scalable business outcomes.
Implement safeguards, guardrails, monitoring, and governance for responsible AI usage.
Collaborate with business teams to identify opportunities where Generative AI can deliver value.
Stay ahead of emerging GenAI technologies and bring innovative approaches into practice
What You’ll Bring
You’re a Senior Engineer/ an Engineer who solves real-world problems with AI and data, and has experience developing and deploying safe, scalable GenAI applications from proof-of-concept to production. You’re equally comfortable architecting agentic systems, writing clean production code, and guiding others to deliver high-quality AI-centric solutions.
Proven expertise in Generative AI: LLMs, agents, embeddings/rerankers, vector databases, and prompt design/evaluation.
Strong software engineering fundamentals including developing in Python and experience with asynchronous frameworks (FastAPI), testing & mocking, and CI/CD.
Strong data engineering & MLOps fundame…