About the role
Overview Join Our Team at Wheels Up
At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.
And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.
Reporting to the on-Duty Manager, Operations Controllers on shift performs all functions required to ensure a safe and punctual schedule is delivered across our customer Aurigny Air Services network, whilst meeting their expectations regarding reliability and punctuality.
The Operations Controller works closely with other departments at the Aurigny HQ in Guernsey and at outstations to manage the flying programme within a three-day window. Under the supervision of the Duty Manager, they are responsible for monitoring, pre-empting, and reacting to disruption affecting day to day operations.
This role is based onsite in our Gatwick office allows for a healthy work life balance with shift patterns as follows:
3 earlies 2 lates - 5 days off / 2 earlies, 2 lates - 5 days off / 2 earlies, 2 lates - 4 days off
Earlies: 05:45 - 17:45
Lates: 10:00 - 22:00
Responsibilities
Accountabilities
General responsibilities include, but not limited to:
Crew rostering for all relevant flights.
Ensuring the company FTL (Flight Time Limited) scheme is adhered to.
Maintain a flight watch on all flights during the shift ensuring that all
flights operate on-time.
Liaise with all handling agents keeping them up to date with the daily
schedule and any disruption that may occur.
Monitor flight plans and slots for all airports on the network.
Produce reports for the manageme…
