About the role
Challenges you will work on:
SAS is now looking for Manager Crew Base Support CPH. The Crew Base Support CPH function plays a key role in supporting SAS Scandinavia, Link and Connect Flight Crew (Cabin and Flight Deck) as well as Crew Management at the Copenhagen base, through a combination of front-office and back-office services.
As Manager Crew Base Support CPH, you will lead, develop, and continuously improve the team, ensuring high-quality support, operational excellence, and service delivery in line with defined KPIs.
Working closely with colleagues across SAS Scandinavia, Connect and Link and other connected departments you will contribute to creating an environment that promotes positive communication, encourages bonding of Crew and Crew Base Support, and demonstrates flexibility. As Manager for Crew Base Support CPH, you will report to the Head of Crew Support & IR/CBA Support.
Your responsibilities include
The Manager Crew Base Support CPH is, through your personnel, mainly responsible for delivering services to SAS Scandinavia, Link and Connect Flight Crew and their Crew Management at the Crew Base in CPH.
The department's main responsibilities are among others:
Invoice handling
Variable salary and per diem administration
Crew onboarding and offboarding.
Crew hotel and transport handling
Crew documents, ID cards, annual checks, etc.
As Manager Crew Base Support, you will:
Lead and develop the Crew Base Support function
Secure the competence development and capability growth of the Crew Base Support CPH personnel
In close cooperation with the Managers Crew Base Support ARN/OSL, coordinate and develop the support for all three bases CPH/ARN/OSL
The Team
The Crew Base Support CPH team supports Flight Crew and Crew Management across a range of operational and administrative processes.The team is responsible for crew onboarding and offboarding, variable salary and per diem administration, hotel and transport coordination, invoice handling, and crew documentation.
To be successful we believe you have
Bachelor's degree in Communication, Human Resources, Business Administration, or related field.
Leadership experience (preferably from an adm…
