About the role
We’re looking for a new Credit Controller to join our team. You’ll report to the Credit Control Manager, you will play an important role in a high performing team, with responsibility for the prompt collection of payments, efficient query resolution, and accurate cash allocations.
This is a 12 month maternity cover position.
As our new Credit Controller you’ll have access to a wider range of benefits including:
Hybrid working (we’re in the office 2 days per week)
Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
Colleague discounts on Jet2.com flights and Jet2holidays packages
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
What you’ll be doing:
Take ownership of a broad range of Customer accounts across Jet2.com and Jet2holidays ledgers.
Assess new Customer account requests for credit worthiness and onboard inline with Jet2s internal policies.
Timely and accurate invoicing.
Timely chasing, by telephone and email, of all Jet2.com and Jet2holidays debt.
Sending of statements, copy invoices and reminders to Customers.
Prompt and accurate query resolution to aid with the swift receipt of Customer payments in line with Jet2.com ethos of “no pay no fly” and in line with ABTA’s code of conduct as Jet2holidays tour operator.
Liaise with internal stakeholders to assist with query resolutions and Customer account management.
Timely and accurate allocation of all Customer payments received.
Regular reconciliation of all Sales Ledger Accounts.
Maintaining an effective and professional credit control system.
Build good Customer and internal stakeholder relationships, provide a professional and friendly service whilst maintaining a firm and high level of on time payment expectation.
Identify changes in payment patterns and maintaining accurate audit records.
Monitoring and administration of internal Jet2.com and Jet2holidays applications used to Invoice and track various Customer debts.
Ensuring…
