About the role
Job Overview
Under general direction of the Lead Quality Control Technician, conducts evaluations of contractor services and maintenance service delivery in managed facilities for the Energy, Transportation & Asset Management (ETAM) Department on assigned shift. Shall be required to perform supported duties at the Integrated Airport Operation & Emergency Center IOC/AOC control room duties when assigned. Daily tasks will vary day-to-day based on what is requiring the attention at the time.
What you will be doing:
Performs quality checks on, Facility Mechanical, Plumbing & Electrical Systems.
Performs administrative tasks such as ordering supplies, handling records and scheduling maintenance.
Conducts quality and facilities service maintenance contract compliance assessments of ETAM board managed facilities.
Assists in the development of service contracts by proposing contract terms, conditions, specifications, and modifications.
Identifies and corrects potential safety hazards to avoid injuries.
Reviews invoices and other documents from contractors to ensure accuracy and completion of work.
Applies preventative measures to the building to reduce the risk of future problems.
Responds to service requests to verify nature and extent of issues, verify corrective action, recommend solutions, and verifies quality of work.
Consults with Quality Assurance Administrator to reach mutually acceptable solutions when disputes arise with contractors.
Enters work order related information into the Airport Total Asset Management System.
Responds appropriately to customer complaints of system failure or malfunction; investigates and takes corrective action or notifies responsible system service coordinators.
Performs trend analyses and monitor performance metrics.
Performs regular inspections of facilities and surrounding areas to identify maintenance, appearance, and cleanliness issues inconsistent with standards.
Assesses work in progress to ensure compliance with contract, safety and appearance standards; follows up with responsible parties to resolve open issues.
May be intermittently tasked with completing facilities maintenance assignments relevant to techn…
