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Role:Programme & Project Management Employer:Northrop Grumman

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9 live jobs · updated 4 hours ago

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Manager Operations Program Management 3
NEW
United States-Arizona-Chandler, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the Time Description A…
Posted 2 days agoProgramme & Project Management
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Operation Program Manager 3
United States-California-Oxnard, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the Time Description A…
Posted 3 days agoProgramme & Project Management
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Senior Principal Operations Program Management Specialist
United States-Illinois-Rolling Meadows, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the Time Description At No…
Posted 8 days agoProgramme & Project Management
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Senior Principal Technical Program Lead (IFC) - AISR&T Contingent
United States-California-San Diego, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At…
Posted 15 days agoProgramme & Project Management
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Level 2/3 Technical Program Lead (IFC) - AISR&T Contingent
United States-California-San Diego, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At…
Posted 16 days agoProgramme & Project Management
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Principal or Senior Principal Operations Project Manager (OPM)
United States-Virginia-Charlottesville, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the Time Description At…
Posted 17 days agoProgramme & Project Management
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Operations Project Management Manager (OPM M2)
United States-Florida-Apopka, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description…
Posted 23 days agoProgramme & Project Management
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Principal Operations Program Management Specialist
United States-Illinois-Rolling Meadows, United States
Northrop GrummanFull time
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At…
Posted 30 days agoProgramme & Project Management
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Certification Project Lead
Australia-Fortitude Valley, Australia
Northrop GrummanFull time
AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: NoRELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: AU- Secret (NV1)TRAVEL: Yes,…
Posted 1 month agoProgramme & Project Management
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Senior Developer

WestJet · 22 Aerial Pl NE, Calgary, AB T2E 3J1, Canada

Apply on WestJet Full posting

Field: IT & Digital
Location: 22 Aerial Pl NE, Calgary, AB T2E 3J1, Canada
Posted: 8 days ago

About the role

Overview of Role The Senior ServiceNow Developer is a senior technical contributor within the Contact Centre & Guest Experience pod of the ServiceNow Platform team. This role is responsible for designing, developing, integrating, and supporting solutions that improve how guests interact with WestJet across digital, assisted, and AI-enabled channels. Working closely with Product Owners, Business Analysts, Solution Architects, Contact Centre stakeholders, and platform partners, the Senior Developer delivers capabilities that enhance the guest experience, increase automation, improve agent efficiency, and support scalable growth. The successful candidate combines strong ServiceNow development expertise with a deep understanding of customer-facing workflows, integrations, conversational AI, and enterprise platform engineering. They are expected to lead technical design decisions, mentor other developers, and help shape the future of guest engagement capabilities on the platform. Pod Focus Areas The Contact Centre & Guest Experience pod delivers and supports capabilities including: ServiceNow Customer Service Management (CSM) AI Voice Virtual Agent and conversational experiences Case management and fulfilment workflows Knowledge and self-service experiences Workflow automation and orchestration Customer experience analytics and insights What Success Looks Like A successful Senior Developer in this role: Delivers complex guest-facing solutions with minimal oversight. Designs scalable integrations between ServiceNow and customer engagement platforms. Creates intelligent automation that improves both guest and employee experiences. Balances delivery speed with platform sustainability and maintainability. Acts as a technical leader within the pod and elevates the capabilities of the broader development team. Identifies opportunities to improve the guest journey beyond the immediate requirements presented. Helps establish the ServiceNow platform as a strategic enabler of guest experience transformation across WestJet.

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