About the role
Overview WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
PURPOSE
The Lead Engineer (LE) serves as a principal technical leader within customer projects, overseeing the deployment and transition of technical solutions to address client requirements. Acting as a bridge between high-level architectural design and hands-on delivery, the LE ensures that solutions are practical, scalable, cost-efficient, and aligned with both organizational objectives and specific customer demands.
KEY RESPONSIBILITIES
Presales (Bid Team): Technical partner during the design phase.
Delivery (Project Manager): Collaborator on implementation and consistency.
CTO/Engineering: Liaison for custom developments and product-related issues.
Customer Service: Support for seamless project transition.
External: Direct interaction with customer technical teams and stakeholders.
Technical Leadership & Project Management
Oversee all technical activities within the project lifecycle to ensure delivery consistency.
Partner with the Project Manager to explain complete project architectures to the customer.
Gather and clarify requested changes, address technical issues, and manage communication with customer technical teams.
Support the Project Manager in initiating central actions and maintaining technical integrity across the project.
Presales & Design Collaboration
Assist the Bid team in developing technical designs that prioritize delivery feasibility.
Collaborate with Implementation Engineers (IE) to provide accurate delivery effort estimations.
Review Target Design Documents and anticipate provisioning activities (both on-premise and c…
