About the role
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together. Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities
Provides real time support and authority for fleet (airframe/engine/component/system) related issues on the fleet. The position provides deferral authority for MEL items and works extensively with a network of partners to ensure compliance, reliability, and schedule integrity. The position supports a central control group and philosophy that flight crews and station maintenance personnel can access for 24/7 real-time authorization and troubleshooting support.
Compliance and Oversight
Provides authorization for deferral items
Ensures total adherence to quality standards and compliance by engaging with partners
Reviews deferral for correct application and limit control
Provides real time advice and support for current operations
Provides flight crews, line maintenance technicians, and dispatch partners decisions and technical advice on a collaborative basis
Engages with service engineering, line maintenance, planning, and other support groups to reach a decision on technical completion
Out of Service Support
Provides real time troubleshooting and guidance to stations with OTS fleet and or related issues
Uses control authority to set direction for OTS issues
Acts as a conduit for brining key entities together to resolve direction and scope for OTS and complex work issues
Collaboration with Network Operation Center/Field Disciplines
Participates in cross functional interaction with NOC discipl…
