About the role
Job Purpose
Acts as consultant and business partner to the HR across the Air Arabia Group, providing and implementing HR technology solutions across the HRMS landscape.
Owns end-to-end delivery and functional governance for SAP SuccessFactors Employee Central (EC) as the system-of-record, while ensuring cross-platform readiness and outcomes across integrations, automation platforms, data/analytics dependencies, and IT security/compliance requirements.
Ensures solutions are scalable across the Group tenant and deliver measurable operational improvement and user adoption.
Key Result Responsibilities
Leads discovery and solution definition with HR stakeholders; translates business requirements into scalable system designs, recommending standardization and simplification where required to reduce operational complexity.
Takes functional ownership of SuccessFactors Employee Central across the Group tenant, including configuration governance and design leadership for:
EC Core HR processes and foundation data model
EC Position Management
MDF objects and workflows
Business Rules (validations/derivations/routing controls)
Intelligent Services (event-based automation, triggers, notifications)
Acts as functional owner for integration outcomes; works with middleware/technical teams to validate mapping/specifications, test end-to-end, and ensure correctness of inputs/outputs in production (reconciliation, exception handling, and controlled fixes).
Coordinates solution dependencies beyond SuccessFactors to ensure end-to-end delivery to work on supporting upstream and downstream technologies.
Co-owns HRMS governance in coordination with the Payroll Solution Lead, ensuring strong controls and audit readiness through:
Access discipline and Role-Based Permissions inputs
Data privacy-by-design practices and evidence readiness
Change governance, documentation standards, and release impact readiness
Provides project-first delivery with L3 functional support ownership for complex HRMS issues related to Core HR processes, org changes, mass updates, workflow failures, permission-related issues, and recurring data-quality problems; ensures root-cause fixes rather than rep…
