About the role
Date Posted
2026-08-05 Country
Greece Location
GR-K-MAROUSI-056 ~ 59-61 Agiou Konstantinou ~ SPACES GREEN PLZ (External Site) Position Role Type
Unspecified Field Service Representative (Onsite-Athens Greece)
Pratt & Whitney is working to once again transform the future of flight - designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So - calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight - beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Where the difference you make is on display every day, just look up.
Job Description
In this role as a customer-based Field Service Representative, you will be responsible for delivering comprehensive technical and operational support to airline customers. This includes managing entry into service processes and overseeing program, logistical, and fleet management activities. The position requires regular interaction with airline technical personnel, power plant engineering, and various departments within the airline.
Key Responsibilities
Deliver technical and operational support to airline customers for various Pratt and Whitney engine models, including assistance outside of business hours.
Facilitate the onboarding of new airline customers by implementing Entry into Service processes.
Proactively investigate and collaborate with airlines to understand fleet issues and develop effective solutions.
Collect and maintain accurate data for airline customer, including updating internal digital tools.
Customer Relationship
Serve as the primary contact for addressing customers’ technical, operational, and business concerns.
Work with a full spectrum of airline company staff, interfacing frequently with personnel at various seniority levels.
Provide real-time information to customers and internal stakeholders with confidence.…
