About the role
Company
Boeing Aerospace Operations
Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft.
A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter.
This position may be located at various global locations. The position will initially start in Groton, CT for training and eventually transition to an assignment as dictated by contract requirements.
You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities
Perform troubleshooting procedures for multiple systems
Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale
Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance
Develop and conduct ad hoc training in an informal/on-the-job training environment
Respond to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events
Collaborate with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
Collect technical data and evaluates maintenance procedures to address potential support issues
Manage field office resources and maintains company presence
Prepare and submits required data using various reporting methods using strong writ…
