Workforce Planning Analyst

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Position Summary

The Workforce Planning Analyst supports the development and execution of workforce plans across multiple operational workgroups, including pilots, flight attendants, crew training, technical operations, and supply chain. This role is responsible for workforce modeling, data analysis, and reporting to ensure staffing levels, crew distribution, and training capacity align with the approved operating schedule. The analyst partners closely with internal stakeholders design and implement KPIs and planning decisions.

Job Responsibilities

• Develop and maintain workforce models and analyses supporting headcount planning, attrition forecasting, and hiring plans across assigned workgroups.
• Perform schedule supportability analysis and prepare workforce planning feedback to American.
• Leverage data to answer business questions and to assess the impact and added value of recommendations.
• Assist with the analysis and execution of crew vacancy bids, including staffing impacts, bid outcomes, and post bid reconciliation.
• Support Training planning by analyzing throughput, IOE capacity, instructor availability, and training pipeline constraints.
• Conduct workforce variance analysis comparing plans to actuals and identify key drivers and trends.
• Prepare recurring and ad hoc reports, dashboards, and presentations for leadership and cross‑functional partners.
• Partner with Crew Planning, Training, Maintenance, Stores, Finance, and Network Planning to gather inputs and validate planning assumptions.
• Identify workforce risks and constraints and escalate findings with supporting data and recommendations.
• Support annual budget and planning exercises related to staffing, training, and operational readiness.
• Assist in continuous improvement efforts related to planning tools, automation and analytical processes.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Qualifications

Required

• Bachelor’s degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field.
• 2+ years of experience in advanced data analytics.
• Previous experience presenting executive level analysis.
• Proficient in the use of data retrieval languages such as Access/SQL/PowerQuery.
• Experience with data reporting and visualization tools and techniques like Tableau.
• Proven experience in modeling complex ideas, using database programs, data mining for statistically valid information and formulating hypotheses.
• Proficient with Microsoft Office software, especially Excel.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the US.

Preferred

• Previous experience in Aviation, preferably in strategy or data analytics.
• Advanced degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field.

Additional Information

Supervisory Responsibility: This is not a supervisory position.

Delegation: In absence, responsibilities delegated to Manager of Workforce Planning.

Authorities: None

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.