VIP Flight Attendant

Job Description

Overview

VIP Flight Attendant

The VIP Flight Attendant is responsible for performing assigned cabin safety, security and service duties on managed aircraft in accordance with applicable legislation, the operator’s approved manuals and procedures, aircraft-specific requirements, training and instructions from the Pilot-in-Command. The role provides discreet, personalized and professional service while ensuring that safety and security take priority over service delivery.

Key Responsibilities

Deliver professional and personalized onboard service in accordance with approved service standards, documented passenger preferences, available resources and lawful operational instructions

Plan, verify and deliver catering and onboard service within the approved budget, dietary and allergen information made available, food-safety requirements, customs restrictions and operational limitations; escalate material deviations before commitment where practicable

Inspect and maintain cabin presentation, serviceability, cleanliness and passenger-comfort items within the role assigned duties; report defects or matters requiring maintenance or specialist cleaning rather than undertaking unauthorized technical work.

Respond to passenger requests professionally and discreetly, while declining or escalating any request that conflicts with safety, security, law, Company policy, approved budget or operational instructions

Coordinate with the Pilot-in-Command, flight crew and designated operational teams, maintaining clear handovers and timely communication of information relevant to safe and effective flight execution.

Control assigned onboard inventory, amenities, catering supplies and cabin equipment; maintain accurate records, safeguard Company/client assets and report shortages, damage, expiry or unauthorized expenditure.

Protect passengers, owner, client, employee and operational information in accordance with confidentiality, data protection, records management and information security requirements. Do not disclose itineraries, identities, images, preferences or operational information unless authorized and required for business purposes.

Attend required briefings, training, checks and competency assessments and maintain all documents, attestations, medical fitness evidence and qualifications required for the assigned operation