Senior Solution Lead - Flight Operations

Role Introduction

Reports to: Portfolio Solution Manager

Join Cathay as a Senior Solution Lead and play a pivotal role in shaping technology solutions that enable our business ambitions. You’ll partner with key stakeholders to understand business needs, define technology direction, and ensure IT products and applications effectively support business priorities. Leading an energetic team, you’ll drive end-to-end solution delivery while ensuring high-quality outcomes aligned with our vision and goals. You’ll apply fit-for-purpose delivery methodologies, foster strong collaboration across business and technology teams, and turn complex requirements into impactful solutions. If you’re passionate about technology leadership, solution delivery, and creating meaningful business value.

Key Responsibilities

• Partner with business stakeholders to understand priorities, challenges and requirements, providing strategic IT consultation for medium to large-scale initiatives
• Co-create product and technology roadmaps that align business objectives with IT strategy and deliver sustainable business value
• Identify opportunities to drive business growth, productivity, process improvement and digital transformation across the airline
• Collaborate with developers, analysts, architects and solution providers to design and deliver effective technology solutions
• Evaluate and leverage emerging technologies and industry practices to develop innovative, scalable and future-ready solutions
• Lead the end-to-end planning, design, development, implementation and support of IT products and applications
• Drive successful project delivery, including solution validation, security, performance, integration, governance and risk mitigation
• Manage day-to-day delivery across software development teams and external partners, ensuring resources are effectively mobilised
• Lead resource planning, people management, coaching and mentoring, providing direction and support to Solution Analysts and other team members
• Champion Agile, DevSecOps and enterprise data practices, while continuously improving technology delivery, solution design and ways of working

Requirements

• Degree in Information Technology or a related discipline; a Master’s degree is preferred
• 10+ years of relevant IT experience, with exposure to software development, system/business analysis, solution definition, testing and delivery
• Proven stakeholder management and client-facing experience, with the ability to build strong relationships and manage expectations across business and IT teams
• Strong presentation and communication skills, with confidence engaging and influencing senior stakeholders, including GMs and Directors
• Demonstrated people leadership and team engagement experience, ideally managing sizable teams, distributed resources and external partners
• Strong vendor management capabilities, including managing outsourced or globally distributed resources and driving vendor performance
• Excellent problem-solving and decision-making skills, with the ability to assess complex situations, identify solutions and make timely decisions
• Strong risk awareness and operational mindset, with experience supporting business-critical or 24/7 systems and effectively managing stakeholder expectations during issues
• Experience working in Agile environments and driving technical innovation; knowledge of cloud, DevOps, APIs and mobility would be an advantage
• Experience in airline/travel, consulting or software development would be highly advantageous, along with a proactive, collaborative and self-motivated approach

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.