Senior Sales Executive - MAN

Job Purpose

At the Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better. As one of the most recognised and admired brands globally, we’re driven by innovation, ambition and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.

Emirates, one of the world’s most awarded international airlines, operates across six continents and serves over 140 destinations through its hub in Dubai. The airline operates one of the most modern and efficient fleets, featuring spacious and comfortable Airbus A380, Airbus A350, and Boeing 777 aircraft.

Achieve the revenue sales targets and ensure productive trade engagement by maintaining and developing business relationships within the assigned account portfolio and territory.

• To manage a defined mixed portfolio of corporate, leisure and special segment clients with accountability for Emirates overall sales performance for POS UK.
• Build relationship, develop and implement effective sales and marketing initiatives/plans with assigned accounts to increase Emirates market share and revenue. To identify, evaluate and capitalise on new business opportunities within portfolio and market segment.
• To negotiate, manage and follow up incentive agreements with corporate/leisure clients and review/assess performance on a minimum quarterly basis
• To account manage all activity with assigned accounts, and ensure the effective dissemination and communication of Emirates developments to assigned clients.
• To closely monitor portfolio sales performance and forward trend data and recommend action where necessary to protect and maximise revenue and ensure the Sales Managers are kept well informed of assigned portfolio performance, market feedback, conditions, trends and competitor activities and make recommendations as appropriate to protect the overall interest and the profitability of the airline.
• To actively engage with clients within portfolio and maintain the required call frequency basis to build and maintain strong commercial relationships, and maintain necessary records in salesforce.com, including sales call visits, topics discussed, agreements achieved. To ensure virtual engagement with assigned accounts, by designing and delivering webinars to agency staff, lead road shows to actively engage and connect with the agents and to introduce EK product and services.
• Promote & position Emirates corporate and leisure products including special segments (marine, humanitarian, cruise, student, MICE). .
• To act as an ambassador for the company and attend industry functions, trade events, conferences and familiarisation trips to establish contacts, network and promote the interests of Emirates in and out of office hours as required.
• To conduct Emirates product and fares training as required to ensure that assigned agents are kept up to date with all Emirates products/services.
• Monitor and assess agent for any credit worthiness risks using available tools (RDOC, CRM AI app) and aim to mitigate risks as effectively as possible

To be considered for this role you must have

• Educated to Graduate or ‘A’ Level standard or equivalent
• Experience in field sales and all aspects of airline sales environment
• Ability to source new business opportunities and manage high revenue potential accounts
• Strong commercial acumen
• Knowledge of digital workplace tools
• Knowledge of reservations, fares and ticketing
• Knowledge of Emirates’ products and services
• Ability to maintain and interpret sales data/statistics
• Experience in Microsoft Office applications including Word, Excel and PowerPoint
• Excellent presentation and communications skills

You will stand out if

• Develop and implement the agreed marketing and sales plans with all Key Accounts within the segment
• Closely monitor revenue results and account potential and recommend and implement actions as necessary to maximize revenue.
• Negotiate and put forward incentive and discount agreements for selected accounts; implement the contract and assess effectiveness.
• Generate sales leads by using the various business intelligence tools, qualify them and try to convert them into accounts.
• Actively investigate and report competitor activity within the territory and consider Emirates response in coordination with local sales team.
• Act as an Emirates ambassador within in the assigned sales territory and represent Emirates during functions.

Salary & benefits

Joining Emirates means becoming part of a global leader that truly invests in its people. Along with the opportunity to work on one of the world’s most advanced aircraft fleets, you’ll enjoy a market-leading reward package that recognises your contribution and supports your wellbeing.

Your benefits will include in UK

• Competitive salary, plus a guaranteed one-week salary bonus every November, increasing to two weeks after five years of service.
• Comprehensive private healthcare covering you, your spouse, and up to two dependent children.
• Annual health cash plan supporting your health and wellbeing expenses each year.
• Generous pension scheme with employer contributions
• Enhanced leave entitlement, rising to 26 days plus bank holidays annually.
• Exclusive travel privileges, with access to our global network of flights and hotels from day one through staff travel benefits.
• Emirates Platinum Card, offering exclusive discounts and lifestyle offers across the UAE and beyond.
• Participation in our non-contractual profit share plan, rewarding your contribution to our collective success.