Senior Project Manager, Technology Portfolio

As a Senior Project Manager, Technology Portfolio, you will lead some of WestJet's most important initiatives across technology, enterprise, and business functions. You will work at the intersection of strategy, and technology, delivering projects that create measurable value for our guests, our people, and the business.
Overview of the Role
Reporting to the Senior Manager, Technology Portfolio & Planning, the Senior Project Manager leads the planning, coordination, and delivery of medium to large, cross-functional projects, including technology implementations, enterprise initiatives, and business-led change. You will take work from approved intake through delivery and handover, applying WestJet's project delivery framework and governance gates, while keeping scope, schedule, budget, and resources aligned to the approved business case.
Success in this role requires strong delivery discipline, clear communication with executives, and the ability to bring people together around a common objective in ambiguous, fast-moving environments.
Key Responsibilities
Lead end-to-end delivery of technology, enterprise, and cross-functional projects through the project lifecycle and governance gates
Develop and manage integrated project plans, schedules, milestones, dependencies, and critical paths
Own project scope, budget, and resource plans; manage change control and forecast accurately with Finance
Partner with business sponsors, technology teams, architects, vendors, and operational groups to align priorities and drive execution
Facilitate steering committees, stage-gate reviews, and decision forums with clear recommendations
Identify, escalate, and manage risks, issues, assumptions, and dependencies across multiple workstreams
Monitor project health and benefits realization; report status, variances, and outcomes to the portfolio and senior leadership
Support change management and operational readiness to ensure successful adoption and handover
Provide leadership and direction to cross-functional project teams and contributors
Contribute to continuous improvement of WestJet's delivery methodology, templates, and tools
Experience & Qualifications
Required Qualifications
8+ years of progressive experience leading large-scale projects or programs, including technology delivery
Proven experience managing complex, cross-functional projects with multiple stakeholder groups
Strong command of project management practices: scope, schedule, budget, resource, governance, and risk management
Proficiency with project and portfolio tools (e.g., MS Project, Planner, Jira, or similar)
Exceptional communication, facilitation, and stakeholder management skills
Experience working with and influencing executive leadership
Ability to manage multiple priorities in a fast-paced environment
Bachelor's degree in business, Technology, or a related field
PMP, Agile, Scrum, Lean, or related certification
Preferred Qualifications
Experience delivering technology-enabled business transformation, including systems implementation and digital platforms
Experience delivering both Waterfall and Agile/hybrid projects
Airline, travel, hospitality, retail, or other service-industry experience
Experience within a PMO or portfolio governance environment, including stage gates and funding approvals
Experience in large, complex organizations undergoing enterprise change
Who You Are
You are a strategic thinker who can connect big-picture objectives with practical execution plans. You enjoy solving complex problems, building alignment across diverse stakeholders, and delivering meaningful outcomes. You are equally comfortable discussing technology architecture, operational realities, and business impact, and you bridge gaps between teams to get the work done.