Operations Support Agent SpS | Warehouse Storeperson

Help Keep Australia's Supply Chains Moving

At FedEx, every shipment matters. As a Warehouse Storeperson (Operations Support Agent), you'll play a pivotal role ensuring customer inventory is received, stored, managed and dispatched accurately, helping businesses deliver on their promises every day.

This isn't just a warehouse role. You'll be trusted to maintain inventory accuracy, support customer outcomes, solve operational challenges and contribute to a safe, high-performing team environment.

If you're looking for a role where your contribution directly impacts service, customers and operational success, we'd love to hear from you.

What You’ll Do

You'll help drive warehouse performance by:

• Loading and unloading trucks and containers
• Receiving, putaway and replenishment of inventory
• Picking, packing and dispatching customer orders
• Completing warehouse system transactions and inventory updates
• Using RF scanners and warehouse management systems
• Preparing freight for transport, including labelling and wrapping
• Investigating stock discrepancies and damaged inventory
• Supporting customer enquiries and operational requests
• Generating operational reports and maintaining accurate records
• Working collaboratively to achieve service, safety and productivity targets

What Success Looks Like

In this role you'll be recognised for:

• Maintaining high inventory and order accuracy
• Consistently meeting customer and dispatch deadlines
• Identifying and resolving stock discrepancies promptly
• Supporting a safe and efficient warehouse operation
• Delivering outstanding service to both internal and external customers
• Contributing ideas that improve processes and operational performance

To be successful you'll ideally have

• Current Australian Forklift Licence (essential)
• Warehouse, logistics or supply chain experience
• Experience with RF scanning and warehouse management systems
• Strong attention to detail and accuracy
• Good computer and data entry skills
• Excellent communication and teamwork skills
• A strong commitment to workplace safety
• A positive attitude and willingness to learn

Previous experience in inventory control, receiving, putaway, picking, packing or freight operations will be highly regarded.

What you can expect to get

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects – we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance.

• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on computers, electronics, medical insurance, travel packages, and much more…

Who are we?

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next

We’re team FedEx – 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

Our Values

Our culture values empower us to deliver great results. With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Interested?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

If you're looking for a role where you can make a measurable impact on operational performance, customer satisfaction and supply chain excellence while building a long-term career with a global leader, we'd love to hear from you.

Equal opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.