Manager - Base Maintenance Material Operations

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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview and Responsibilities

The Manager of Base Maintenance Materials Coordination oversees a large and geographically diverse team of coordinators embedded in United’s heavy maintenance operation, responsible for planning and fulfillment of all routine heavy check materials and sourcing and expediting of urgent non-routine material requests. The Manager is responsible for daily management and oversight of the United heavy maintenance materials operation, focusing on key department metrics to make time critical operational decisions. The Manager is a team leader that works with their embedded coordinators daily to ensure they are equipped and focused on solving complex materials operational challenges to ensure best in industry materials delivery performance.

• Manage in-house and OSV Base Maintenance Material Coordinators to include attendance reporting, scheduling, evaluating and assisting in selecting and completing achievable goals:
  • Represent the department at daily production meeting(s) for issues that could potentially become WSP/AOG situations in order to avoid ETR delays
  • Create, manage and maintain procedures to standardize the job functions of the in-house and OSV coordinators, to include evaluating current company procedures to determine and implement the most efficient/effective procedures for the new United Airlines
  • Perform all functions of the Base Maintenance Material Coordinator in the event of a short staffing situation for any given heavy maintenance station
  • Responsible for new station start-ups and supplier closures

  • Applying knowledge from past start-ups to progressively increase the efficiency and expediency of starting a new station

  • To include all meetings with internal departments as well as the supplier
  • To perform station visits and random audits to ensure contract adherence
  • To handle disposition of materials and transportation arrangements
  • To work with OSV Stores and Purchasing division heads to set up initial processes based on the individual negotiated contract
  • To arrange initial Training of OSV personnel on MOS, Sceptre & Sceptre shipping and receiving functions when opening a new station
  • Work with station managers & cargo facilities at each station that we are shipping parts, to ensure proper routing to each aircraft
  • Set up with New MOS access and new Sceptre access requirements at all new start-up stations
  • Perform computer functions for the supplier during system outages during the maintenance event
• Create and manage departmental projects and goals that will result in a bottom-line Cost Savings/Avoidance and handle any new project start-ups:
  • Address any issues/concerns that are brought to light via internal departments or external companies
  • Review Purchase Orders as they are routed into
  • Manager Review status and raise awareness of any order to the appropriate level at OEM’s and Suppliers to ensure timely delivery of material to avoid maintenance delays
  • Extensive travel throughout all Base Maintenance stations, in-house and OSV to work with the maintenance customer to:
• Review current procedures and trends with heavy maintenance station management and facilitate changes if/as needed in order to streamline the future operation:
  • Ensure the customer is satisfied with the performance of the Material Coordinator
  • Correct material loaded against work cards by researching the engineering documents, work cards, and BOM’s in E-docs, and comparing them against what is actually loaded in Sceptre,and coordinate the corrections with the appropriate departments
  • Assist in reviewing material budgets and recommending cost savings/avoidance opportunities to benefit the company
• Interface with all internal department heads regarding any issues/concerns with the support provided by the Material Coordinators
• Work with IT department regarding problems that the department is experiencing with TOCS/MOS and recommend changes that could assist with coordinator efficiency

• Work with Stores and Planning regarding material management processes and issues that are affecting the department based on fleet types reflected in the current and future hangar plans

• Work with Suppliers, Accounts Payable and Stores Receiving to resolve all purchase order, receiving and/or invoice exceptions for specific buyer code
• Work with the traffic department to file claims if the courier or forwarder loses/damages shipments at a station that does not have an on-site Material Rep
• Work with the Sourcing, Aircraft Records and Repair & Mod Departments to streamline the on-site procedures for drop-shipments, removals, discrepancies and repair orders

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience
• Business, technical, aviation or related discipline
• 5+ years of related experience
• Comprehensive understanding of Supply Chain operations and Management
• Strong Leadership, coaching and communication skills
• Statistical Analysis and Process Control (SPC)
• Self-Motivated Engrained Continuous Improvement experience
• Microsoft Office Proficient
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree or 6 years of relevant work experience
• Business Management, or supply chain, or related field, or comparable management experience
• Green Belt Lean Six Sigma
• 2+ years as an organizational leader

• OSV contract knowledge, opening/closing OSV Facilities

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com