Lufthansa Cargo Handling Supervisor

Take your career to new heights as a Cargo Handling Supervisor! Lead and inspire dynamic teams, ensure seamless cargo operations, and champion quality and safety at the airport. Bring your expertise to our fast-paced, global environment - where every day brings new opportunities!

Tasks

Your main tasks include, among others:

• Implementing and monitoring LCAG handling processes
• Overseeing and inspecting GHA service performance in line with contracts and SLAs
• Holding regular performance review meetings with GHA and driving quality improvements
• Acting as the main contact for GHA, especially in cases of irregularities or escalations
• Ensuring adherence to safety and security procedures
• Coaching and developing GHA staff to meet LCAG standards
• Supervising and supporting LCAG staff, including providing performance feedback and managing resource planning
• Monitoring and reporting deviations from agreed standards, ensuring corrective actions are taken
• Preparing schedules, managing staffing needs, and authorizing overtime when necessary
• Providing regular updates to local management and contributing to process improvements

Requirements

The ideal Cargo Handling Supervisor should meet the following requirements:

• High school diploma or GED
• Minimum 5 years’ experience in logistics, airfreight handling, and/or operations
• Fluency in both Dutch and English
• Proficiency with computers, including MS Office
• Excellent communication and leadership abilities
• Strong problem-solving skills with a customer-focused approach
• Demonstrated reliability, professionalism, and ability to work collaboratively
• Willingness to travel and work flexible shifts

Please submit your resume and motivation letter as part of your application for this position. Thank you!

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the Netherlands/Europe.

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.