Key Account Manager – Brazil

About the job Key Account Manager – Brazil

We are seeking an independent Key Account Manager to join our team full-time to cover the Brazilian market. If you are a natural salesperson, hungry, ambitious, sharp, and seeking to be a part of a high-performance team at a fast-paced startup, this could be the right role for you.

KEY ACCOUNTABILITIES

• Manage and develop relationships with key travel agencies, corporate accounts, consolidators, tour operators, and strategic trade partners to promote ticket sales and services.
• Identify and pursue commercial opportunities within existing accounts to drive revenue growth, market share, and sales performance.
• Execute the commercial strategy for the Brazilian market in alignment with company objectives and under the guidance of the Sales Manager Brazil.
• Act as a primary point of contact for assigned accounts, proactively addressing business needs, resolving issues, and strengthening long-term partnerships.
• Negotiate and implement commercial agreements, incentive programs, and joint business initiatives with trade partners within approved guidelines.
• Conduct regular business reviews with key customers, monitoring performance and identifying opportunities for growth and improvement.
• Deliver product presentations, training sessions, and commercial updates to trade partners, ensuring strong knowledge of airline products, services, and booking tools.
• Maintain accurate account plans, customer records, sales activities, and pipeline opportunities within the CRM system.
• Monitor market trends, competitor activities, customer feedback, and industry developments to identify opportunities and recommend actions to the Sales Manager.
• Prepare and analyze sales reports, account performance reviews, forecasts, and market intelligence to support commercial decision-making.
• Collaborate closely with Revenue Management, Marketing, Sales Support, Operations, and other internal stakeholders to optimize commercial performance and customer satisfaction.
• Support the Sales Manager Brazil in the development and execution of market strategies, sales plans, budgets, and commercial initiatives.
• Represent the airline at industry events, trade shows, networking functions, and customer meetings to strengthen brand awareness and market presence.

QUALIFICATIONS, EXPERIENCE, & SKILLS

• Bachelor's degree in Business Administration, Marketing, Tourism, Hospitality, Aviation Management, or a related field (preferred).
• Sales, negotiation, and relationship management skills.
• Experience in developing sales strategies and meeting sales targets
• Excellent communication and interpersonal skills.
• Customer service orientation and problem-solving abilities.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
• Proficiency in CRM software.
• Fluency in Portuguese and English. Spanish proficiency (preferred).
• Experience in sales in the tourism or airline industry required (min 3 years).
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Proactive, self-motivated, and eager to learn and develop within a growing organization.
• Resilient and adaptable, with the ability to work effectively in a dynamic and evolving business environment.
• Strong problem-solving skills and ability to coordinate solutions across different stakeholders.
• Analytical skills with the ability to prepare and interpret sales and market reports.
• Willingness to travel within Brazil and international eventually.