Internship Digital Inflight Customer Solutions (all genders)

As we continue to expand and optimize our existing Lufthansa Group Inflight Connectivity Portals, we are looking for a dedicated individual to shape and further develop the entire content management process.

Start: January 2027 - 6 months fixed-term

• You coordinate the collection and handling of new content requirements from various stakeholders such as Group Airlines, Retail Media, Marketing etc
• You prioritize content, plan implementation, and create tickets in our ticketing system
• You are responsible for maintaining and editing content in the CMS, creating engaging copy, and handling smaller design tasks
• You conduct internal reviews, functional tests, and user experience checks, ensuring content consistency across tenants
• You analyze usage data, monitor performance, and derive targeted actions based on your findings
• You will work closely with the team, continuously improve the user experience, effectiveness and support the scaling and centralization of content

• You are enrolled for the entire period of the internship (current certificate of enrollment must be enclosed with the application)
• You have an excellent command of German and English; French or Italian is an asset
• You think ahead, contribute your own ideas, and actively drive improvements
• You demonstrate initiative, reliability, and a high level of motivation
• You have strong organizational skills and a keen sense of priorities
• You work in a structured and independent manner while maintaining a strong team spirit
• You use the MS Office programs very well
• You have experience in content management, which is considered a bonus
• You possess strong analytical skills, and experience with content performance tools is a plus
• You have an unrestricted work permit for Austria/the European Union

About Austrian Airlines AG

Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people – our employees just like our guests – first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Let’s #CreateJourneysTogether