Innovations and Systems Specialist

Cebu Pacific puts people at the heart of service, and it is through this mindset that our team of moment makers are always looking at new and innovative ideas to deliver solutions, services, and products for our passengers, clients, and partners. At Cebu Pacific, we don’t just manage routes and partnerships—we create impactful strategies that define the future of air travel.

Bring your unique and bold ideas to the team and be a moment maker in the ever evolving field of Commercial and Sales as a Innovations and Systems Specialist. Visit our careers site to learn more about how your moment matters at Cebu Pacific: Cebu Pacific Air

The Innovation & Systems Specialist supports the operation, maintenance, and enhancement of RM systems. The role executes system upgrades, supports market intelligence generation and special projects, and equips analysts with tools and insights to optimize revenue management. The Specialist also collaborates with Data Engineers on special projects and analytics delivery.

Primary Responsibilities:

• Support maintenance, monitoring, and troubleshooting of in-house RM tools (airRM, overbooking engine, elasticity model)
• Assist in the development, testing, and deployment of new RM tools and features
• Maintain RM system documentation and provide user support / training
• Contribute to special projects (e.g., strategic initiatives, automation pilots, and analytics enhancements)
• Support the revenue forecasting process by running and validating model-generated forecasts
• Collect and analyze data on competitor pricing, ancillary offerings, and market trends using public sources, subscription tools, and internal data
• Prepare and distribute regular market intelligence reports and dashboards for RM and Commercial stakeholders
• Collaborate with RM analysts and the Manager to identify and investigate emerging risks and opportunities in the market
• Gather and consolidate user feedback to inform tool enhancements
• Research and recommend new RM solutions, features, or process improvements

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, or related field
• 1–3 years’ experience in airline RM, analytics, or systems support
• Experience with RM or analytics systems (airRM, PROS, Navitaire, Excel, etc.)
• Basic programming or scripting skills (Python, VBA, etc.)
• Experience with data visualization tools (Tableau, PowerBI)
• Familiarity with airline commercial operations
• Strong attention to detail and analytical mindset
• Ability to document and communicate technical information clearly
• Proactive approach to problem-solving and learning new technologies
• Experience with market research, competitive analysis, or business intelligence tools
• Ability to communicate insights clearly to technical and non-technical audience

Why Join Us

• We are the first Great Place to Work ® certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.

Note: This position is for an Individual Contributor and will be based in Pasay, Metro Manila but currently follows a hybrid workplace flexibility arrangement.

Your moment matters. Be a Moment Maker!

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at Cebu Pacific Careers Site for reference.