HR School Fees Officer

General Information

Ref #
236980
Location
Qatar-Doha
Job family
Corporate & Commercial

• Closing Date: 2026-10-08

Job Purpose

Accountable for day-to-day operations of School fees administration by ensuring delivery of efficient and timely service for employees across the Group while adhering to QR group policies, procedures and programs.

Roles and Responsibilities

• Responsible for completing operational requirements by scheduling and assigning employees; and following up on work results.
• Reconcile payment receipts received for monthly school fees reimbursements, to confirm the pay-out amount to Finance Payroll.
• Ensure that the verification log is updated and if required do an independent verification of the bills submitted. Oversee administration of School Fees reimbursement and generate relevant periodical reports.
• Liaise with IT on system developments / improvements / improvements and implement controls to limit manual interventions Evaluate and analyze the one time / additional requirements of staff seeking exceptional approval for fees claim and collaborate with Policies department towards contributing the decision to pay or not to pay.
• Responsible for accurate and timely audit and reconciliation of School Fees.
• Review and resolve disputes on reimbursement / rejection / partial approval / return for correction of School fees claims
• Report recovery of School fees at the time of final settlement of resigning / terminated employees, who have claimed for the period they will not be with company.
• Recommend, coordinate, and implement changes to template/systems based on QR policies.
• Support the continuous process development of the online HRMS module for the School Fees as per the Organizational requirements.
• Coordinate with Remuneration and Policies team for various matters on school fees reimbursement, eligibility criteria etc. offered for the staff.
• Update themselves on knowledge and information about school fees program to ensure all HR decisions abide by QR policies and local law and ensure accurate and relevant information is available.
• Develop process maps and continuously update respective SOPs related to school fees benefits.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About You

• High School Qualification / Vocational Qualification [Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience OR Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience
• Working knowledge of HR / Administration preferably in Airline industry or School account section.
• Strong experience in school fee administration and handling high volumes of claims efficiently.
• Excellent financial data analysis, reporting, and reconciliation skills.
• Proficient in ERP systems such as Oracle, SAP, or similar platforms. Experience with these systems is preferred.
• Proven experience in demonstrating flexibility to meet the changing demands of the business.
• Proven ability to work under pressure to define time scales and budget.
• Excellent English language skills, both spoken and writing.
• Ability to prioritize and manage multiple projects/tasks.
• Excellent customer service and relationship management skills.
• Sound judgement, attention to detail, good problem solving and analytical skills.
• Continuous process improvement capability.
• Ability to work under pressure to meet short deadlines.
• Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills.
• Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=236980

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