Facility Management Senior Specialist

Job Title

Facility Management Senior Specialist

Summary of the Role

Support Amadeus departments in internal procedures and services provision within Building and Facilities department framework to ensure the smooth running. Ensure an appropiate functioning of the different facilities in the Company in order to provide employees with the best possible working environmet.

In this role you will / Your main responsibilities

General Administration

• Evaluates, prepares, and submits work permits and gate passes to the building admin for equipment repair, maintenance, hauling, delivery activities, and office improvements.
• Timely processing of purchase requests, orders and contracted billings - e.g. preventive maintenance services, repair services and projects.
• Proactively collaborates with the lessor's building admin and engineering to oversee building system preventive maintenance, facilitate building admin-initiated activities, manage parking slot allocation, and communicate lease concerns, ensuring smooth and efficient coordination.
• Facilitates the New Hire session for Admin, Building, and Facilities, covering comprehensive orientation on AB&F functions, services, policies, and guidelines.
• Review and sign off on employee exit clearance, confirming the return of property and completion of administrative tasks.
• Conducts thorough evaluation and preparation of billing documents, ensuring accuracy and completeness, and oversee the timely processing of payments for building Common Area Maintenance (CUSA) fees.

Equipment and Maintenance

• Provides overall supervision of the repairs and maintenance of office mechanical, electrical, plumbing, fire detection and alarm system (FDAS), fire protection system, CCTV and Security devices, sanitary, and (MEPFS) equipment - e.g. air-conditioning units, UPS, ventilation equipment, etc.
• Inspects and monitors preventive and corrective works third-party service providers and ensure compliance to Service Level Agreement.
• Maintains a complete and updated equipment maintenance records including procedures.
• Coordinates with maintenance service providers for the prioritization and implementation of maintenance works.
• Regularly gives feedback to the management on the status of completion of maintenance activities and other related projects.

Facilities Management

• Performs regular inspections of offices, common areas, equipment rooms, and associated spaces to ensure optimal functionality and maintenance standards.
• Facilitates the planning, execution, and communication of facilities maintenance activities, including general pest control, comprehensive cleaning initiatives, and other various related tasks.
• Effectively inspects, coordinates, and oversees civil works and office repair activities, including but not limited to ceiling, wall, and window restoration, furniture repair, carpentry works, as well as leading office decoration and improvement initiatives to ensure a conducive and well-maintained work environment.
• Proactively addresses potential areas of facility management concern and gives effective solutions to management.
• Overseeing common areas and amenities - e.g. comfort rooms, coffee and pantry breakout areas, utilities rooms, mothers room, etc. Responsibilities include maintaining cleanliness, functionality, and hygiene through regular inspections and coordinating cleaning services.
• Attending to employee issues, assist in organizing events, ensuring security protocols for common areas and amenities, and delivering regular reports on their status and utilization to management.

Business Continuity Plan (BCP) and Health & Safety, Environmental (HSE)

• Ensure Amadeus premises comply with all relevant regulations and ordinances
• Responsible for fire safety program (Fire Warden, Equipment, Evacuation, Procedures, Staff Awareness, Fire Drill, etc.)
• Proactively raise environmental friendly initiatives that help advance our commitment in this area.
• Responsible for Environmental, Facility and other such surveys requested from Global HSE

About the Ideal Candidate

• Communication: Fluent in written and spoken English
• At least 3 years of relevant experience in facilities management, with exposure to critical equipment operations and maintenance.
• Bachelor’s degree in Engineering, Business Administration, or relevant discipline.
• Working knowledge of building security systems. Familiarity with Avuity or similar workplace management tools is preferred.
• Flexibility to support weekend and public holiday work when required by business or operational needs.
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What we can offer you

• A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
• A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
• A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.
• A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
• A diverse, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
• A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.