Credit Controller

We’re looking for a Credit Controller to join our team on a 12 month maternity cover. Reporting to the Credit Control Manager, you'll play an important role in a high performing team, with responsibility for the prompt collection of payments, efficient query resolution, and accurate cash allocations.
As our new Credit Controller, you’ll have access to a wider range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
• Colleague discounts on Jet2.com flights and Jet2holidays packages

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
What you’ll be doing:

• Take ownership of a portfolio of Customer accounts across Jet2.com and Jet2holidays ledger
  Timely chasing, by telephone and email, of all Jet2.com and Jet2holidays debt
• Reconcile Sales Ledger accounts and Customer statements, investigating discrepancies and resolving outstanding items
• Accurately allocate incoming payments and keep Customer accounts up to date
• Raise invoices, issue statements and provide copy invoices where required
• Investigate and resolve payment queries, working with internal teams where needed
• Monitor aged debt, identify changes in payment patterns and maintain accurate records
• Maintain Customer account information and complete regular reporting
• Build positive relationships with Customers and internal teams, providing a professional and friendly service while maintaining clear expectations around timely payment
• Follow established processes and support the wider team when required

What we’re looking for:

• Previous experience in an accounts team or a similar finance role
• Good reconciliation skills, with the ability to investigate discrepancies and resolve issues
• Strong Excel skills desirable including VLOOKUPs, working with spreadsheets and reconciling account statements
• Excellent attention to detail and a methodical approach to managing accounts
• Confident written and verbal communication skills, with a professional and friendly approach
• Good IT skills, experience using Microsoft Dynamics 365 desirable
• Someone who takes ownership of their workload, prioritises effectively and works well as part of a team
• Ability to appreciate the ‘bigger picture’ and the commercial impact on the business
• 'Can Do' attitude required to help support the business
• Ability to prioritise and balance workloads in a busy and often changing environment
• Experience in the travel industry or relevant finance qualifications would be an advantage, but aren’t essential.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
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