Analyst, Planning and Business Partner Performance

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Business Partner Performance Team within Planning and Airport Operations.
• Responsible for providing operational and project management support to airport leaders and other teams, with a focus on business partner performance, vendor management, and continuous improvement.

What you'll do

• Develop scorecards, manage business partner performance, and oversee corrective action plans
• Oversee vendor transitions and support successful implementation
• Participate in scope development used to support contract negotiations
• Proactively monitor and evaluate business partner performance
• Analyze the performance of existing business partners and develop creative solutions that drive continuous improvement for American Airlines
• Manage business partner invoice reconciliation, validation, and dispute resolution
• Partner with airport leaders and cross-functional teams to identify performance opportunities and support operational initiatives
• Build collaborative relationships with internal stakeholders and external business partners

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor’s degree or equivalent experience
• Minimum 1 year of related work experience or relevant training
• Familiarity with airport operations

Preferred Qualifications - Education & Prior Job Experience

• Experience with supplier or vendor relationship management

Skills, Licenses & Certifications

• Strong quantitative, analytical, and problem-solving skills
• Ability to build consensus among cross-functional working groups
• Ability to communicate effectively, both verbally and in writing, with all levels of the organization
• Strong organizational skills with the ability to manage multiple priorities
• Ability to collaborate effectively with internal teams and external business partners

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.